Question #1:
I’ve always considered “outstanding” to be “un-received” So that if I made 10 claims and sent 10 I would still have 10 outstanding until a card was received. But now if I made 10 claims and sent 10 I would have 0 outstanding?
Question #2:
And I’ve never been good with keeping track the # / # / # way I prefer to list it like this:
Claims (total for the month): #
Sent (in transit): #
Received: #
Outstanding: #
So do I have to learn the other way or is the list way ok?
Thanks!